Kent County offers a self-funded prescription drug program which is administered through OptumRx. The prescription drug plan enables the County, and its employees, to realize significant savings in the cost of prescription drugs by participating in large-scale purchasing through OptumRx.
OptumRx Customer Service & Mail Order Pharmacy: (800) 797-9791 (TTY 711)
Kent County’s VIP plan removed the co-pay for generic drugs used in the treatment of diabetes and hypertension. By making these medications available with no co-pay, Kent County is supporting members who must take their medication correctly and consistently to avoid developing more serious health problems. Additionally, insulin that is on OptumRx’s formulary (preferred) list will be made available for the cost of generic medications.
Most medical conditions have multiple medication options. Although their clinical effectiveness may be similar, prices can vary widely. With the Step Therapy program, you get the treatment you need, usually at a lower cost. (Check your contract or handbook to see if this benefit applies to your employee group.)
County Administration Building
300 Monroe Avenue, NW
Grand Rapids, MI 49503
Fax: (616) 632-7445
8:00am - 5:00pm
(800) 797-9791 (TTY 711)
Kent County Human Resources
ENCOMPASS Customer Service