accessKent will be down for maintenance between 2:30 and 3:30pm, Tuesday, April 11th. The outage will be for approximately 30 minutes.
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Sheriff Department

Volunteer Public Relations

Nature of Work

This is a volunteer position. Volunteers in this capacity will be responsible for answering the inmate information phone line. Duties will include providing phone assistance to citizens that call for information.


  • Must have an interest in volunteering time to help citizens on the phone.
  • Must be eighteen years of age or older.
  • Must undergo a criminal history background check.
  • Volunteers will be required to attend an orientation program.
  • Must be able to understand the laws and rules of the department.
  • Must have the ability to deal courteously and effectively with the general public.
  • Must be a citizen of the United States.


  • Professionally answer phone calls
  • Answer questions about inmates
  • Use Inmate lookup and other similar programs to retrieve inmate information

For more information on the Volunteer Public Relations Specialist please contact:
Sandi Jones
(616) 632-6221

Contact Us

Sheriff Department


701 Ball Avenue NE
Grand Rapids, MI 49503

Monday - Friday
8:00am - 5:00pm

(616) 632-6100

(616) 632-6122

Lawrence A. Stelma

Lawrence A. Stelma

Michelle Young
Under Sheriff

Kevin Kelley
Chief Deputy-Law Enforcement

Chuck Dewitt
Chief Deputy-Corrections

Correctional Facility

703 Ball Avenue NE
Grand Rapids, MI 49503

(616) 632-6400

Inmate Information
(616) 632-6300

Employee Recognition

Nominate a Kent County Employee for Quality Service!