accessKent will be down for maintenance between 2:30 and 3:30pm, Tuesday, April 11th. The outage will be for approximately 30 minutes.
Kent County LogoKent County Seal

Kent County Employee Benefits

Medical Coverage

Kent County offers, to its full and part-time employees, wellness medical plans with the option of choosing either:

Wellness Plan Preferred Provider Organization (PPO) - Network coverage for this option is provided through Blue Cross Blue Shield of Michigan (BCBSM). The specific network is Blue Cross Blue Shield PPO.

BCBS Customer Service - (888) 890-5754

Wellness Plan Health Maintenance Organization (HMO) – Coverage for this option is provided by Blue Care Network (BCN), HMO.

BCN Customer Service – (800) 662-6667

Contact Us

Employee Benefits

County Administration Building
300 Monroe Avenue, NW
Grand Rapids, MI 49503

(616) 632-7440

Fax: (616) 632-7445

8:00am - 5:00pm

Medical Coverage

BCBS Customer Service

(888) 890-5754

BCN Customer Service

(800) 662-6667

Prescription Coverage

OptumRx Customer Service &
Mail Order Pharmacy

(800) 797-9791 (TTY 711)

Dental Coverage


(616) 285-2480

Vision Coverage

VSP Customer Service

(800) 877-7195

Life Insurance
Sickness & Accident Disability

Kent County Human Resources

(616) 632-7440

Flexible Spending Account

or My Resource Center

(616) 285-2480

Employee Assistance Program (EAP)

ENCOMPASS Customer Service

(800) 788-8630

Employee Recognition

Nominate a Kent County Employee for Quality Service!